Integrated End-to-End Platform

Facility & Infrastructure Management reimagined.

One platform. Every process. From property management to intelligent dispatching to fully automated invoicing – SurfaceFlow connects your team, your fleet, and your properties in one seamless digital workflow.

SurfaceFlow · Dispatch
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Why SurfaceFlow

The platform that ties it all together.

Forget scattered tools. SurfaceFlow unifies every operational process in facility management into a single, end-to-end application.

01

Property Management

Central master data for all properties, areas, contacts, and property-specific requirements.

02

Smart Route Planning

Powered by OpenStreetMap with visual tools to plan operations with maximum efficiency.

03

Operation Planning

Dispatch staff and vehicles while respecting property-specific constraints and rules.

04

Tablet App On-Site

Your team sees job details, documents completed tasks – and data flows back in real time.

05

Automatic Notifications

Property contacts are automatically notified about completed work – fully transparent.

06

Automated Invoicing

Based on area definitions and pricing, invoices are generated and delivered by email.

Modules

Everything your operation needs.

Modular by design, deeply integrated. Every block feeds into the next.

01

Property Management

Manage properties, sub-areas, and contacts in one place. Define area sizes, pricing, specifics, and vehicle constraints.

  • Central master data
  • Area & pricing definitions
  • Property-specific contacts
  • Vehicle restrictions
02

Routing & Dispatching

Plan operations on OpenStreetMap with visual route display. Assign staff and vehicles – respecting all constraints.

  • OpenStreetMap integration
  • Visual route optimization
  • Team & fleet dispatching
  • Property-based assignment
03

Tablet App for Field Work

Staff see exactly what to do on site, document tasks directly on the tablet, and sync all data back into the system.

  • Job details per operation
  • Live on-site documentation
  • Automatic data sync
  • Offline-capable
04

Automated Invoicing

Based on completed operations, area data, and stored pricing, invoices are generated fully automatically – including email delivery.

  • Rule-based invoice generation
  • Automatic email delivery
  • Full audit trail
  • Export for accounting
05

Staff & Vehicles

Capture working hours and operation times. Manage vehicles and assign them to properties when only specific vehicles are permitted.

  • Time tracking
  • Vehicle management
  • Property-based assignment
  • Reports & analytics
06

Automated Communication

After every operation, property contacts are automatically informed about what was done, when, and by whom – fully transparent.

  • Automatic notifications
  • Contact-based delivery
  • Full message logging
  • Transparency for clients
Workflow

From job to invoice – seamlessly digital.

SurfaceFlow connects every step of your business into one closed loop.

01

Plan

Properties, areas, and pricing are defined. Operations are scheduled with optimized routes on the map.

02

Execute

Staff receive the job on their tablet, complete the tasks, and document everything on site.

03

Report

Completed data flows back. Property contacts are notified automatically – transparent and complete.

04

Invoice

Based on the captured data, invoices are generated automatically and sent out by email.

Your Benefits

More efficiency. Less overhead.

What you actually gain with SurfaceFlow.

Save Office Time

Manual invoicing and job tracking become nearly unnecessary.

More Efficient Operations

Optimized routes and clear schedules cut down driving time and idle gaps.

Full Transparency

Every operation is documented, every contact informed – fully traceable.

Fewer Errors

No paper trails, no broken data flows. Enter data once – available everywhere.

Faster Billing

Invoices go out right after the job – noticeably improving cash flow.

Scales With You

Ten properties or a thousand – the platform grows with your business.

Which industries is SurfaceFlow built for?

SurfaceFlow is built primarily for facility management service providers as well as municipalities and public infrastructure operations. Wherever properties, areas, operations, and billing come together, the platform delivers an end-to-end process.

Does the tablet app work offline?

Yes. The tablet app is offline-capable. Operations can be carried out and documented even without a connection. Once connectivity is restored, data syncs automatically.

How does automated invoicing work?

Based on the defined area sizes, prices, and completed operations, the system generates invoices automatically and emails them to the respective client.

Can I restrict certain vehicles to certain properties?

Yes. Vehicles can be assigned to properties when only specific vehicle types are permitted (e.g. due to access, weight, or equipment). The dispatching engine respects these constraints automatically.

Which mapping solution powers the routing?

SurfaceFlow uses OpenStreetMap data for visualization and planning. That is privacy-friendly, independent of commercial providers, and fully integrated into the platform.

How fast can we go live with SurfaceFlow?

That depends on the complexity of your operations. In a joint session we walk you through the platform, align on your requirements, and define a rollout plan.

Contact

Let's talk about your processes.

Leave us a message – we'll get back to you shortly for a no-strings-attached conversation and a personalized demo.

Direct contact

Address
FARM CC
P.O.Box 2040
Otjiwarongo
Namibia